Category Archives: Designing for Experience

Vision Videos: Theories of a Believable Future

We can’t see the future, yet we’re forced keep up with change at an ever-increasing rate. To guide their decisions, businesses develop visions about the world as it will be, or a theories of a believable future. As Clayton Christensen

Vision Videos: Theories of a Believable Future

We can’t see the future, yet we’re forced keep up with change at an ever-increasing rate. To guide their decisions, businesses develop visions about the world as it will be, or a theories of a believable future. As Clayton Christensen

User Experience Shape – Designing For Engagement

In the first chapter my book Designing Web Navigation, I pose the question, Why do we even need web navigation at all? Well, for one, navigation provides access to the content of a site. But more important, it’s the way that

User Experience Shape – Designing For Engagement

In the first chapter my book Designing Web Navigation, I pose the question, Why do we even need web navigation at all? Well, for one, navigation provides access to the content of a site. But more important, it’s the way that

The First Responsive Design Website: Audi (circa 2002)

“Developing fixed-size Web pages is a fundamentally flawed practice. Not only does it result in Web pages that remain at a constant size regardless of the user’s browser size, but it fails to take advantage of the medium’s flexibility. …

The First Responsive Design Website: Audi (circa 2002)

“Developing fixed-size Web pages is a fundamentally flawed practice. Not only does it result in Web pages that remain at a constant size regardless of the user’s browser size, but it fails to take advantage of the medium’s flexibility. …

Top 5 Posts in 2011 on Experiencing Information

Here is a list of my top posts in 2011, in order of the number of views each became. #1. …On Communicating Strategy for Design 19 June 2011 I’m really happy this came at the top of the list because it

Top 5 Posts in 2011 on Experiencing Information

Here is a list of my top posts in 2011, in order of the number of views each became. #1. …On Communicating Strategy for Design 19 June 2011 I’m really happy this came at the top of the list because it

The Myth of Fixed-Width Layouts–Revisited

“Developing fixed-size Web pages is a fundamentally flawed practice. Not only does it result in Web pages that remain at a constant size regardless of the user’s browser size, but it fails to take advantage of the medium’s flexibility.” The

The Myth of Fixed-Width Layouts–Revisited

“Developing fixed-size Web pages is a fundamentally flawed practice. Not only does it result in Web pages that remain at a constant size regardless of the user’s browser size, but it fails to take advantage of the medium’s flexibility.” The

Business Model Canvas: A Type Of Alignment Diagram

In my presentation at Euro IA 2010 in Paris, I proposed the term “alignment diagrams” to refer to the class of documents currently found in design practice that do a similar thing: they visually align multiple facets of customer behavior

Business Model Canvas: A Type Of Alignment Diagram

In my presentation at Euro IA 2010 in Paris, I proposed the term “alignment diagrams” to refer to the class of documents currently found in design practice that do a similar thing: they visually align multiple facets of customer behavior

…On Communicating Strategy for Design

Before getting into how to communicate design strategy, let’s briefly look at what “strategy” is. A good place to start is Michael Porter’s landmark article “What Is Strategy.” He writes: Competitive strategy is about being different. It means deliberately choosing

…On Communicating Strategy for Design

Before getting into how to communicate design strategy, let’s briefly look at what “strategy” is. A good place to start is Michael Porter’s landmark article “What Is Strategy.” He writes: Competitive strategy is about being different. It means deliberately choosing