OFFICE HOURS WITH JIM

me speaking.png

Uncertain about your direction? Need to get unblocked? Not sure where to start?

I have over two decades of experience in design, innovation, and customer experience, and have helped organizations find human-centered opportunities for growth. I can guide you through JTBD projects, customer journey mapping, design strategy, user research, and more.

Book time with me to discuss your work. Each coaching engagement comes with three points of contact:

  1. Intake – Email me the details and challenges of your project for review in advance.
  2. 60-minute consultation – I’ll ask questions and make recommendations on the call.
  3. 30-minute follow-up – We’ll go over updates to your work in a second call.

All sessions are remote unless otherwise arranged. Small groups of 2-3 people work best, but I’m also willing to speak to your whole team.

Topics for consulting:

  • Jobs to be Done
  • Experience mapping
  • Design and innovation sprints
  • UX strategy
  • User research
  • Information architecture and navigation design
  • Org design for design teams
  • Facilitating remote workshops

Let me accelerate your thinking and inspire you to try new approaches with confidence!

TOTAL PRICE: $750

This is a one-time, flat fee. The price includes an initial review of materials, a 60-minute consultation, and a follow-up call.

To get started, just fill out this form. I’ll respond in 1-2 business days.