Category Archives: Business

Principles of Alignment Diagrams

I frequently get asked about a specific technique for creating alignment diagrams. It’s important to keep in mind that alignment diagrams aren’t a single document type, rather a class of maps that seek to visually represent and coordinate various aspects of

Principles of Alignment Diagrams

I frequently get asked about a specific technique for creating alignment diagrams. It’s important to keep in mind that alignment diagrams aren’t a single document type, rather a class of maps that seek to visually represent and coordinate various aspects of

Top 5 Posts in 2011 on Experiencing Information

Here is a list of my top posts in 2011, in order of the number of views each became. #1. …On Communicating Strategy for Design 19 June 2011 I’m really happy this came at the top of the list because it

Top 5 Posts in 2011 on Experiencing Information

Here is a list of my top posts in 2011, in order of the number of views each became. #1. …On Communicating Strategy for Design 19 June 2011 I’m really happy this came at the top of the list because it

Fighting The “Air Sandwich”: Aligning For Success

For a while now I’ve been observing a similar pattern in some companies I’ve worked for or had contact with: There’s often a disconnect between high-level strategies and what actually happens during implementation. Execs don’t get what they want, and

Fighting The “Air Sandwich”: Aligning For Success

For a while now I’ve been observing a similar pattern in some companies I’ve worked for or had contact with: There’s often a disconnect between high-level strategies and what actually happens during implementation. Execs don’t get what they want, and

Enterprise Business Motivation Model – Mapping The Business

The business world is becoming increasingly complex. Studies in business complexity show that leaders are unable to cope: they are pulled in different directions and unable to focus [1, 2]. Conflicting priorities, competing business units, and an inability to find

Enterprise Business Motivation Model – Mapping The Business

The business world is becoming increasingly complex. Studies in business complexity show that leaders are unable to cope: they are pulled in different directions and unable to focus [1, 2]. Conflicting priorities, competing business units, and an inability to find

Business Model Canvas: A Type Of Alignment Diagram

In my presentation at Euro IA 2010 in Paris, I proposed the term “alignment diagrams” to refer to the class of documents currently found in design practice that do a similar thing: they visually align multiple facets of customer behavior

Business Model Canvas: A Type Of Alignment Diagram

In my presentation at Euro IA 2010 in Paris, I proposed the term “alignment diagrams” to refer to the class of documents currently found in design practice that do a similar thing: they visually align multiple facets of customer behavior

Review of Free, by Chris Anderson (long)

Review of Free, by Chris Anderson (2009, Hyperion). “Innovation,“ in the broadest sense of the term, comes in different forms. Sure, there is product or technology innovation. But there is also process innovation, design innovation, organizational innovation, and business model

Review of Free, by Chris Anderson (long)

Review of Free, by Chris Anderson (2009, Hyperion). “Innovation,“ in the broadest sense of the term, comes in different forms. Sure, there is product or technology innovation. But there is also process innovation, design innovation, organizational innovation, and business model

Growth Leaders and Personas

I came across an article in the Sloan Management Review from July 2008 entitled “In Search of Growth Leaders” by Sean D. Carr, Jeanne M. Liedtka, Robert Rosen, and Robert E. Wiltbank. The authors discuss key qualitities of growth leaders,

Growth Leaders and Personas

I came across an article in the Sloan Management Review from July 2008 entitled “In Search of Growth Leaders” by Sean D. Carr, Jeanne M. Liedtka, Robert Rosen, and Robert E. Wiltbank. The authors discuss key qualitities of growth leaders,

Book Review: Subject To Change

Subject To Change, by Peter Merholz, Brandon Schauer, David Verba, and Todd Wilkens (Adaptive Paths), O’Reilly, 2008   In 1999, Rick Levine, Christopher Locke, Doc Searls, and David Weinberger formulated their 95 theses into what became the Cluetrain Manifesto, which

Book Review: Subject To Change

Subject To Change, by Peter Merholz, Brandon Schauer, David Verba, and Todd Wilkens (Adaptive Paths), O’Reilly, 2008   In 1999, Rick Levine, Christopher Locke, Doc Searls, and David Weinberger formulated their 95 theses into what became the Cluetrain Manifesto, which

Better Than Free

Kevin Kelly has a very interesting post in his book in progress The Technium. Victor tipped me off to this (thanks Victor). Check out Better Than Free. The internet allows for easily made and distributed copies: copies of documents, music,

Better Than Free

Kevin Kelly has a very interesting post in his book in progress The Technium. Victor tipped me off to this (thanks Victor). Check out Better Than Free. The internet allows for easily made and distributed copies: copies of documents, music,

New Radiohead Album – Pay What You Want

All the kids are talking about it, so I thought I’d join in. Radiohead is selling its new album In Rainbows for whatever price you’d like to pay. Check out the site for online orders for In Rainbows. Coincidentally, I’m

New Radiohead Album – Pay What You Want

All the kids are talking about it, so I thought I’d join in. Radiohead is selling its new album In Rainbows for whatever price you’d like to pay. Check out the site for online orders for In Rainbows. Coincidentally, I’m