Top 5 Posts in 2011 on Experiencing Information
Here is a list of my top posts in 2011, in order of the number of views each became. #1. …On Communicating Strategy for Design 19 June 2011 I’m really happy this came at the top of the list because it
Top 5 Posts in 2011 on Experiencing Information
Here is a list of my top posts in 2011, in order of the number of views each became. #1. …On Communicating Strategy for Design 19 June 2011 I’m really happy this came at the top of the list because it
Faceted Navigation: Displaying and Forecasting Magnitude
One of the advantages of the prevailing model of faceted filtering on the web is the display of magnitude, or the size of the resulting set of items after selecting a filter value. You’ve seen this already: I’m talking about the
Faceted Navigation: Displaying and Forecasting Magnitude
One of the advantages of the prevailing model of faceted filtering on the web is the display of magnitude, or the size of the resulting set of items after selecting a filter value. You’ve seen this already: I’m talking about the
Consumer Decision Journeys
David Edelman has an interesting recent article in The Harvard Business Review entitled “Aligning with the Consumer Decision Journey.” He writes: Marketers need to drop the funnel metaphor to describe consumer touch points and instead study the evolving and increasingly
Consumer Decision Journeys
David Edelman has an interesting recent article in The Harvard Business Review entitled “Aligning with the Consumer Decision Journey.” He writes: Marketers need to drop the funnel metaphor to describe consumer touch points and instead study the evolving and increasingly
QuestionStorming – Framing The Problem
In his book The Myths of Innovation (see my review), Scott Berkun highlights the importance of framing problems creatively. Finding the right problem is as important–if not more important–as coming up with a solution quickly. Berkun writes: Discovering problems actually
QuestionStorming – Framing The Problem
In his book The Myths of Innovation (see my review), Scott Berkun highlights the importance of framing problems creatively. Finding the right problem is as important–if not more important–as coming up with a solution quickly. Berkun writes: Discovering problems actually
The Myth of Fixed-Width Layouts–Revisited
“Developing fixed-size Web pages is a fundamentally flawed practice. Not only does it result in Web pages that remain at a constant size regardless of the user’s browser size, but it fails to take advantage of the medium’s flexibility.” The
The Myth of Fixed-Width Layouts–Revisited
“Developing fixed-size Web pages is a fundamentally flawed practice. Not only does it result in Web pages that remain at a constant size regardless of the user’s browser size, but it fails to take advantage of the medium’s flexibility.” The
Fighting The “Air Sandwich”: Aligning For Success
For a while now I’ve been observing a similar pattern in some companies I’ve worked for or had contact with: There’s often a disconnect between high-level strategies and what actually happens during implementation. Execs don’t get what they want, and
Fighting The “Air Sandwich”: Aligning For Success
For a while now I’ve been observing a similar pattern in some companies I’ve worked for or had contact with: There’s often a disconnect between high-level strategies and what actually happens during implementation. Execs don’t get what they want, and
UX Fest in London – Workshops With William Hudson and James Kalbach
Our first UX Fest London in February 2011 was a great success. It included four courses, two from William Hudson and two by me. For the November this year, we have added two brand new, thought-provoking workshops: on on agile
UX Fest in London – Workshops With William Hudson and James Kalbach
Our first UX Fest London in February 2011 was a great success. It included four courses, two from William Hudson and two by me. For the November this year, we have added two brand new, thought-provoking workshops: on on agile
Business Model Design: Disruption Case Study
I’ve been working with Alexanders Osterwalder’s approach to business model generation via the business model canvas (BMC) for a few years now. The canvas is straight forward to use, which is the beauty of it: you “get it” right away. But
Business Model Design: Disruption Case Study
I’ve been working with Alexanders Osterwalder’s approach to business model generation via the business model canvas (BMC) for a few years now. The canvas is straight forward to use, which is the beauty of it: you “get it” right away. But
Enterprise Business Motivation Model – Mapping The Business
The business world is becoming increasingly complex. Studies in business complexity show that leaders are unable to cope: they are pulled in different directions and unable to focus [1, 2]. Conflicting priorities, competing business units, and an inability to find
Enterprise Business Motivation Model – Mapping The Business
The business world is becoming increasingly complex. Studies in business complexity show that leaders are unable to cope: they are pulled in different directions and unable to focus [1, 2]. Conflicting priorities, competing business units, and an inability to find
WORKSHOP: Web Navigation and Faceted Search Design – Saturday Oct 22 in NYC
I’m happy to announce I’ll be giving a one-day workshop on some my favorite topics in New York City: What: “Web Navigation and Faceted Search Design” When: Saturday October 22, 9:00-5:00 Where: General Assembly, 902 Broadway, NY, NY, 10010 General Assembly is hosting
WORKSHOP: Web Navigation and Faceted Search Design – Saturday Oct 22 in NYC
I’m happy to announce I’ll be giving a one-day workshop on some my favorite topics in New York City: What: “Web Navigation and Faceted Search Design” When: Saturday October 22, 9:00-5:00 Where: General Assembly, 902 Broadway, NY, NY, 10010 General Assembly is hosting
ROI Of Faceted Navigation?
Faceted navigation is widespread on the web (a.k.a faceted search and faceted browse). It’s become an expected standard. I’ve written several posts on the subject and also have a popular workshop on faceted navigation. (Next one: 22 Oct 2011 in NYC).
ROI Of Faceted Navigation?
Faceted navigation is widespread on the web (a.k.a faceted search and faceted browse). It’s become an expected standard. I’ve written several posts on the subject and also have a popular workshop on faceted navigation. (Next one: 22 Oct 2011 in NYC).
Business Model Canvas: A Type Of Alignment Diagram
In my presentation at Euro IA 2010 in Paris, I proposed the term “alignment diagrams” to refer to the class of documents currently found in design practice that do a similar thing: they visually align multiple facets of customer behavior
Business Model Canvas: A Type Of Alignment Diagram
In my presentation at Euro IA 2010 in Paris, I proposed the term “alignment diagrams” to refer to the class of documents currently found in design practice that do a similar thing: they visually align multiple facets of customer behavior
…On Communicating Strategy for Design
Before getting into how to communicate design strategy, let’s briefly look at what “strategy” is. A good place to start is Michael Porter’s landmark article “What Is Strategy.” He writes: Competitive strategy is about being different. It means deliberately choosing
…On Communicating Strategy for Design
Before getting into how to communicate design strategy, let’s briefly look at what “strategy” is. A good place to start is Michael Porter’s landmark article “What Is Strategy.” He writes: Competitive strategy is about being different. It means deliberately choosing
EuroHCIR 2011 Papers Announced
We’re pleased to announce the line up for the EuroHCIR 2011 workshop–the first HCIR event to be held outside the US. It will be held as part of the British HCI Conference in Newcastle on July 4. The program will include: Short slots for
EuroHCIR 2011 Papers Announced
We’re pleased to announce the line up for the EuroHCIR 2011 workshop–the first HCIR event to be held outside the US. It will be held as part of the British HCI Conference in Newcastle on July 4. The program will include: Short slots for
Locating Value with Alignment Diagrams
Paul Kahn and I just published an article outlining a foundation for what we’re calling alignment diagrams. See “Locating Value with Alignment Diagrams” in volume 2, issue 2 of the Parsons Journal of Information Mapping. Here’s this abstract: Theorists and
Locating Value with Alignment Diagrams
Paul Kahn and I just published an article outlining a foundation for what we’re calling alignment diagrams. See “Locating Value with Alignment Diagrams” in volume 2, issue 2 of the Parsons Journal of Information Mapping. Here’s this abstract: Theorists and
EXPERIENCING INFORMATION 