Faceted Navigation: Bring Back the Dead Ends (post by Pete Bell)

Pete Bell, from Endeca, makes an interesting observation about greying out non-relevant options when filtering with facets instead of hiding them. See his post “Search Facets: Bring Back the Dead Ends.” His example comes from the B&H Photo website, and

Faceted Navigation: Bring Back the Dead Ends (post by Pete Bell)

Pete Bell, from Endeca, makes an interesting observation about greying out non-relevant options when filtering with facets instead of hiding them. See his post “Search Facets: Bring Back the Dead Ends.” His example comes from the B&H Photo website, and

Faceted Navigation: Layout and Display of Facets

This is part of a series of posts on faceted navigation design. Previous related posts include “Showing More Values Part 1” and “Part 2.” Also look out for posts written after this one. Overall, my interest in faceted navigation stems

Faceted Navigation: Layout and Display of Facets

This is part of a series of posts on faceted navigation design. Previous related posts include “Showing More Values Part 1” and “Part 2.” Also look out for posts written after this one. Overall, my interest in faceted navigation stems

Faceted Navigation: Showing More Values part 2

This is an update and extension to a previous post on showing more values in faceted navigation. First, I’d like to add one more approach to showing more values. 7. Overlay Dialog Window Clicking a “more” link or “show all”

Faceted Navigation: Showing More Values part 2

This is an update and extension to a previous post on showing more values in faceted navigation. First, I’d like to add one more approach to showing more values. 7. Overlay Dialog Window Clicking a “more” link or “show all”

Faceted Navigation: Showing More Values

My workshop on faceted Navigation Design in Cologne at the IA Konferenz 2010 was a success, from my perspective. It really got me thinking about the details of design solutions and ways to structure discussion around very specific aspects of

Faceted Navigation: Showing More Values

My workshop on faceted Navigation Design in Cologne at the IA Konferenz 2010 was a success, from my perspective. It really got me thinking about the details of design solutions and ways to structure discussion around very specific aspects of

Faceted Navigation: Integrated Faceted Breadcrumbs (IFB), by Greg Nudelman

In preparation for my workshop on faceted navigation at the IA Konferenz 2010 in Cologne this past weekend, I’ve been thinking about faceted navigation quite a bit recently. In particular, I’ve been considering ways to explain and teach the subject

Faceted Navigation: Integrated Faceted Breadcrumbs (IFB), by Greg Nudelman

In preparation for my workshop on faceted navigation at the IA Konferenz 2010 in Cologne this past weekend, I’ve been thinking about faceted navigation quite a bit recently. In particular, I’ve been considering ways to explain and teach the subject

Customer Journey Mapping Resources On The Web

Last updated: 17 September 2011 Originally published: 10 May 2010 Service design can be traced back to the writings of G. Lynn Shostack in the early 80s. [1, 2] Though not new, there is a lot of talk these days about

Customer Journey Mapping Resources On The Web

Last updated: 17 September 2011 Originally published: 10 May 2010 Service design can be traced back to the writings of G. Lynn Shostack in the early 80s. [1, 2] Though not new, there is a lot of talk these days about

Semantic Web: The Missing Pieces

Kate Ray put together an excellent short film (15 min) on the semantic web. See “Web 3.0″ on her blog. The topics covered are spot on, and the people interviewed are thought leaders in field, including Clay Shirky, David Weinberger

Semantic Web: The Missing Pieces

Kate Ray put together an excellent short film (15 min) on the semantic web. See “Web 3.0″ on her blog. The topics covered are spot on, and the people interviewed are thought leaders in field, including Clay Shirky, David Weinberger

Metro Maps

This is more of a bookmark for myself. A while ago, Jan pointed to a niffty collection of metro maps from around the world. Check it out. I like the idea of showing streets and street names, as well as

Metro Maps

This is more of a bookmark for myself. A while ago, Jan pointed to a niffty collection of metro maps from around the world. Check it out. I like the idea of showing streets and street names, as well as

The Problem With The Semantic Web: Usability

Check out Duane Degler’s presentation User Interfaces for the Semantic Web. In skimming it, I came across this quote from semantic web guru Ora Lassila, which comes from his blog post Semantic Web Soul Searching: After 10+ years of work into

The Problem With The Semantic Web: Usability

Check out Duane Degler’s presentation User Interfaces for the Semantic Web. In skimming it, I came across this quote from semantic web guru Ora Lassila, which comes from his blog post Semantic Web Soul Searching: After 10+ years of work into

Article: Info Software and GUIs (by Bret Victor)

Jared Spool points an interesting article by Bret Victor called “Magic Ink: Information Software and the Graphical Interface.” Here’s the abstract: The ubiquity of frustrating, unhelpful software interfaces has motivated decades of research into “Human-Computer Interaction.” In this paper, I

Article: Info Software and GUIs (by Bret Victor)

Jared Spool points an interesting article by Bret Victor called “Magic Ink: Information Software and the Graphical Interface.” Here’s the abstract: The ubiquity of frustrating, unhelpful software interfaces has motivated decades of research into “Human-Computer Interaction.” In this paper, I

Bruce Tempkin on Customer Journey Maps

 The title of this blog post from Bruce Tempkin pretty much says it all: It’s All About Your Customers’ Journey. He laments: Stanley Marcus, who was president and chairman of the board of Neiman Marcus, was once quoted as saying:

Bruce Tempkin on Customer Journey Maps

 The title of this blog post from Bruce Tempkin pretty much says it all: It’s All About Your Customers’ Journey. He laments: Stanley Marcus, who was president and chairman of the board of Neiman Marcus, was once quoted as saying:

FT Announced Newssift Shut Down

This isn’t new, but I’m just getting around to posting about it: FT has announced that Newssift has shut down. Too bad: it had a good UI with cool examples of faceted navigation. The multi-faceted autocomplete feature for the main search

FT Announced Newssift Shut Down

This isn’t new, but I’m just getting around to posting about it: FT has announced that Newssift has shut down. Too bad: it had a good UI with cool examples of faceted navigation. The multi-faceted autocomplete feature for the main search

Edward Tufte’s Presidential Appointment

Brilliant! Obama has appointed Edward Tufte to the newly-formed Recovery Independent Advisory Panel, whose mission is: To promote accountability by coordinating and conducting oversight of Recovery funds to prevent fraud, waste, and abuse and to foster transparency on recovery spending

Edward Tufte’s Presidential Appointment

Brilliant! Obama has appointed Edward Tufte to the newly-formed Recovery Independent Advisory Panel, whose mission is: To promote accountability by coordinating and conducting oversight of Recovery funds to prevent fraud, waste, and abuse and to foster transparency on recovery spending

Browse Is The New Black

Search, search, search. Everyone is talking about search these days. Bing, semantic search, site search. That’s all you hear. Don’t get me wrong: search is wildly important to our daily experiences on the web. I’ve written a bit on search

Browse Is The New Black

Search, search, search. Everyone is talking about search these days. Bing, semantic search, site search. That’s all you hear. Don’t get me wrong: search is wildly important to our daily experiences on the web. I’ve written a bit on search

Review of Free, by Chris Anderson (long)

Review of Free, by Chris Anderson (2009, Hyperion). “Innovation,“ in the broadest sense of the term, comes in different forms. Sure, there is product or technology innovation. But there is also process innovation, design innovation, organizational innovation, and business model

Review of Free, by Chris Anderson (long)

Review of Free, by Chris Anderson (2009, Hyperion). “Innovation,“ in the broadest sense of the term, comes in different forms. Sure, there is product or technology innovation. But there is also process innovation, design innovation, organizational innovation, and business model