Resources on UX Strategy

Below is a list of resources I reference in my workshop on UX strategy. Because UX strategy must ultimately align with business strategy, understanding the business side of things is imperative. Consequently many items below represent some of my favorite sources on business strategy and strategy in general.

This list is by no means comprehensive. You will find additional materials on many of the books cited below, e.g., Roger Martin has many articles and talks based on his book Playing To Win; or there is an entire site dedicated to blue ocean strategy including further references and tools.

You can download the slides from my IA Summit 2014 workshop on UX Strategy here, as well as a PDF template of my “UX Strategy Canvas” – a tool to help dissect and capture the key elements of your strategy.


About Jim Kalbach

Head of Customer Experience at MURAL


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