Category Archives: Usability

RITE: Testing and Stakeholder Engagement

Usability testing has become standard fare for most serious web and software development efforts over the last decade or two. The overall intent of testing is to reduce the risk of finding usability errors after product is launched. The typical “over-the-shoulder” method

RITE: Testing and Stakeholder Engagement

Usability testing has become standard fare for most serious web and software development efforts over the last decade or two. The overall intent of testing is to reduce the risk of finding usability errors after product is launched. The typical “over-the-shoulder” method

Announcing Workshops In Sydney – April 28-29, 2011

Are you in OZ and want to learn about faceted search, strategic alignment diagrams, IA, navigation and more this April? I’m  delighted to announce that I’ll be giving 2 workshops in Sydney on April 28-29, 2011! See the workshop website for more

Announcing Workshops In Sydney – April 28-29, 2011

Are you in OZ and want to learn about faceted search, strategic alignment diagrams, IA, navigation and more this April? I’m  delighted to announce that I’ll be giving 2 workshops in Sydney on April 28-29, 2011! See the workshop website for more

Forrester (Re)Emphasizes Need For Good Web Navigation

Significant points and recommendations regarding web navigation from two recent Forrest reports caught my eye. 1. The first is a brief overview of their survey results of 60 web improvement projects across Europe [1]. One of the top areas of concern is

Forrester (Re)Emphasizes Need For Good Web Navigation

Significant points and recommendations regarding web navigation from two recent Forrest reports caught my eye. 1. The first is a brief overview of their survey results of 60 web improvement projects across Europe [1]. One of the top areas of concern is

Bad Navigation – #1 Usability Sin

(via Usability News): Neil Walker has a brief article over at Net Imperative called The Seven Sins of Usability. The number 1 sin: Inconsistent and confusing site navigation He writes: Effective site navigation is important from the outset of a

Bad Navigation – #1 Usability Sin

(via Usability News): Neil Walker has a brief article over at Net Imperative called The Seven Sins of Usability. The number 1 sin: Inconsistent and confusing site navigation He writes: Effective site navigation is important from the outset of a

Optimal Sort – New Card Sorting

Optimal Usability, a usability consulting company in New Zealand, has a beta version of their new card sort program called Optimal Sort. On the surface of things it looks to be quite good. I only tried out the online demo

Optimal Sort – New Card Sorting

Optimal Usability, a usability consulting company in New Zealand, has a beta version of their new card sort program called Optimal Sort. On the surface of things it looks to be quite good. I only tried out the online demo

Usability Is Not Strategic

Todd Wilkens has an interesting post over at the Adaptive Path blog entitled Why usability is the path to failure. The ensuing discussion in the comments is just as good. I must say that I agree with Todd’s take on

Usability Is Not Strategic

Todd Wilkens has an interesting post over at the Adaptive Path blog entitled Why usability is the path to failure. The ensuing discussion in the comments is just as good. I must say that I agree with Todd’s take on

Navigating Microsoft SharePoint

We’ve had SharePoint at work for over a year now. I’ve heard nothing but complaints from colleagues about how to use it. Sure, it might solve technical problems and allow for some flexibility, but the usability of the system stinks.

Navigating Microsoft SharePoint

We’ve had SharePoint at work for over a year now. I’ve heard nothing but complaints from colleagues about how to use it. Sure, it might solve technical problems and allow for some flexibility, but the usability of the system stinks.