Commercial Ethnography – My Presentation at Walden U.

Tricia Ryan, an instructional designer at Laureate Higher Education Group, Inc. where she develops courses for Walden University, picked up my Commercial Ethnography presentation from the Euro IA Summit in Amsterdam and used it for a class. Here’s the online synched slideshow of my presentation.

Those of you who know me will recognize that that’s not my voice. Someone at Walden U. wrote and spoke the text in the video above. Kinda weird to see my slides and have someone else talk to them. But, whatever–I’m just happy someone else is interested in the subject.

About Jim Kalbach

Head of Customer Experience at MURAL

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