Category Archives: Innovation

Personas and Innovation

In preparation for my talk at the Euro IA conference this year, I’m re-reading Diffusion of Innovations by Evertt Rogers. I came across this statement and immediately thought of personas: One of the most distinctive problems in the diffusion of

Personas and Innovation

In preparation for my talk at the Euro IA conference this year, I’m re-reading Diffusion of Innovations by Evertt Rogers. I came across this statement and immediately thought of personas: One of the most distinctive problems in the diffusion of

European Commission: Design as a driver of user-centred innovation

Jan over at The Hot Strudel pointed this out. Thanks, Jan. As a term and concept in business, “design thinking” has been around for a while. See for instance Victor Lombardi’s collection of design thinking-related materials. In the Spring of

European Commission: Design as a driver of user-centred innovation

Jan over at The Hot Strudel pointed this out. Thanks, Jan. As a term and concept in business, “design thinking” has been around for a while. See for instance Victor Lombardi’s collection of design thinking-related materials. In the Spring of

Siftables – New Interaction Model

Check out this fascinating demo of Siftables at the TED conference from David Merrill. There’s more on the Siftables project website at MIT. I’m not sure how you’d do something like compose a document or check emails on them. At

Siftables – New Interaction Model

Check out this fascinating demo of Siftables at the TED conference from David Merrill. There’s more on the Siftables project website at MIT. I’m not sure how you’d do something like compose a document or check emails on them. At

Fake Ethnography v. Real Ethnography – Aviva Rosenstein

I finally got around to watching and summarizing Dr. Aviva Rosenstein’ presentation “Fake Ethnography vs Real Ethnography“. It’s a good talk. Here are my notes and thoughts on what she has to say. Aviva at first focuses on what the

Fake Ethnography v. Real Ethnography – Aviva Rosenstein

I finally got around to watching and summarizing Dr. Aviva Rosenstein’ presentation “Fake Ethnography vs Real Ethnography“. It’s a good talk. Here are my notes and thoughts on what she has to say. Aviva at first focuses on what the

Book Review: Subject To Change

Subject To Change, by Peter Merholz, Brandon Schauer, David Verba, and Todd Wilkens (Adaptive Paths), O’Reilly, 2008   In 1999, Rick Levine, Christopher Locke, Doc Searls, and David Weinberger formulated their 95 theses into what became the Cluetrain Manifesto, which

Book Review: Subject To Change

Subject To Change, by Peter Merholz, Brandon Schauer, David Verba, and Todd Wilkens (Adaptive Paths), O’Reilly, 2008   In 1999, Rick Levine, Christopher Locke, Doc Searls, and David Weinberger formulated their 95 theses into what became the Cluetrain Manifesto, which

London Business School Study on Innovation in Experiential Services

Chris Voss and Leonieke Zomerdijk of the London Business School released a long-ish paper back in June 2007 about the role of customer experience in designing innovative services. See the full report online: Innovation in Experiential Services: An Empirical View

London Business School Study on Innovation in Experiential Services

Chris Voss and Leonieke Zomerdijk of the London Business School released a long-ish paper back in June 2007 about the role of customer experience in designing innovative services. See the full report online: Innovation in Experiential Services: An Empirical View

Bill Buxton – The Long Nose of Innovation

Just came across this article from Bill Buxton in Business Week entitled “The Long Nose of Innovation.” He makes some very sober points about the innovation process. The “long nose” refers to what he sees as a mirror image to

Bill Buxton – The Long Nose of Innovation

Just came across this article from Bill Buxton in Business Week entitled “The Long Nose of Innovation.” He makes some very sober points about the innovation process. The “long nose” refers to what he sees as a mirror image to